Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Eminence Gainlux collects and retains data essential to your trading activities. How we collect and store this information is outlined in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure full transparency regarding our processes for collecting and storing your personal data:

Our aim is to ensure you understand how we collect and process all data, enabling you to make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, providing clear, concrete information about its use. You are in control.

We will share information without delay whenever we determine you should be notified. Transparency is central to everything we do.

Our trained staff are always available to answer any questions about our processes, including our obligations under United Kingdom law. You can reach us at: info@eminence-gainlux.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes, including ensuring the proper operation of the Eminence Gainlux services and connecting trader members with third-party trading platforms. We may also process it to maintain and improve website features and services; to protect our rights; and to comply with regulatory or other legal obligations. Finally, where this data is necessary, we process it to deliver administrative and other business functions related to the Services provided to you, the client.

To deliver better services that are tailored to your preferences and needs, Eminence Gainlux processes personal data.

• To enable the use of essential tools that help protect your personal data and safeguard your rights in this context:

At any time, you can contact us to access all of your personal data. We can also amend or delete it as required. In addition, we can facilitate requests to transfer that data to you or to a nominated third party. We offer these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems are built to the highest standards, with bank‑grade safeguards. While a 100% guarantee isn’t possible, we are committed to continually enhancing our systems and strengthening the protections we have in place.

We maintain a detailed, comprehensive privacy policy and the highest level of security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of any and all data relating to natural persons.

Our policy applies to all natural persons who are identifiable or have been identified. It specifically covers any natural person who may be, or has already been, identified in relation to data entrusted to us, or data we are able to access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not knowingly collect, or attempt to collect, any information about individuals under the age of 18. We also do not permit anyone under 18 to use our platform for any purpose. If we become aware of any user, or any data, relating to a person under 18, we will delete it without delay.

2. What personal data do we hold?

When you register with us, we collect the personal data required to enable your use of our services. Where necessary, we may also request additional personal data to verify account ownership. To maintain and improve the quality of our services, we collect and analyse usage data from our platform and from third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are under no obligation to provide us with your data, choosing not to do so may limit our ability to provide services. It may also restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect data that could personally identify you. We do, however, collect information such as account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data, we only collect and retain the information you consent to share when you connect, via us, with a third-party trading platform.

The personal data you provide to third-party platforms may include the following: your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to do so?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such uses and processing comply with applicable laws in United Kingdom.

The company will only collect, process, or transmit your data in compliance with the applicable laws of United Kingdom. The legal bases for this are as follows:

• You have agreed to the company storing and processing your personal data. When you submit your personal data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is required to comply with legal obligations.

If you would like more information about the data processing the company is required to undertake, please contact us by email.

Below you will find a list of the specific purposes for which we may process your personal data, together with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

The company may share anonymised personal data with third-party service providers to store and process IP addresses, conduct user surveys and analysis, and provide other related services.

At your request, we may share certain personal data you provide with third-party services. In such cases, your data will be handled in accordance with the relevant company's privacy policy. This may include various digital trading platforms.

To enhance the services we provide to clients and improve our offering overall, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or insolvency, in accordance with the law.

7. Use of Cookies and Third-Party Services

For site analytics and in partnership with advertising partners, we may use cookies and similar technologies, in line with legal requirements and standard industry practice.

Cookies — small text files stored on your device when you visit a website — are used to gather information about your browsing behaviour and preferences. We use them to personalise and enhance your experience, remember your settings, and tailor our services accordingly. Cookies also support site analytics and the collection of statistics to inform strategic planning.

In broad terms, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are removed when you close your browser. Persistent cookies remain in your browser even after your session ends. These enable the site to recognise you when you return and help streamline your experience.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies are blocked or have been deleted

If you wish to delete or block cookies, you’ll need to do this through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies will prevent some functions and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be retained for longer where required by local laws, regulations or company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. After those 12 months, and with your consent, it will be shared for a further 12 months.

As part of our operations, we routinely review all personal data to assess whether it remains necessary or not.

9. Transfers of personal data to third countries or international organisations

Where necessary for service delivery and/or for security purposes, personal data may be transferred to third countries (countries other than your own) and to international organisations under robust security protocols. We apply data security measures to the highest possible standard to protect your data and ensure you retain access to legal rights and remedies in all cases.

Across the EEA (European Economic Area), all residents benefit from data protection laws and safeguards.

• All data transfers are conducted under EU legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and such transfers are made in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details on the specific security measures the company uses to safeguard your personal data during third-country transfers, please email info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using technical and organisational measures of the highest standard, in line with industry best practice. These measures effectively prevent unlawful or accidental destruction, loss or alteration of data.

While we apply the highest standards of care and gold-standard data protection procedures, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain entirely error-free. Accordingly, we cannot be held liable for any disclosure of personal data, or for loss or damage of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosure arising from transmission errors, third-party unauthorised access, or any similar cause.

If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those bodies handle, store or safeguard your data.

Anything sent over the internet, including personal information, carries a risk of interception and is not one hundred per cent secure. Any data transmitted online cannot be guaranteed secure by the Company.

11. Links to Third-Party Websites

On this website you may encounter links to third‑party applications and websites. Please note that these are not affiliated with us and are outside our control, and our Privacy Policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before sharing personal data. Confirm that their data collection, use and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will notify you of any changes via the website and other appropriate channels. The updated privacy policy will be published on the website and take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and the final say over how any personal data is used, including verifying its accuracy, correcting errors, and/or choosing to delete it or to restrict both the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights set out herein. By emailing the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we are processing is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification purposes, and we will provide it in electronic format. If you request additional copies of the personal data we process, beyond the one already provided, a reasonable fee may apply.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where providing it would compromise the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omissions or inaccuracies, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations. 1) If your personal data has been processed without your consent or outside applicable legal boundaries. 2) If you request its removal and the Company has no ongoing legal obligation to retain it. 3) If you withdraw consent or otherwise object to our processing, even where lawful and based on our or a third-party provider's legitimate interests. 4) If we are required by law to delete your data.

The right to erasure may be overridden or superseded by legal obligations imposed by the EU or the law of any Member State. Likewise, where data is necessary for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it is inaccurate.

Upon your request to restrict the use of your personal data, it will be deleted except in the following circumstances: 1) where the law of the European Union or any Member State prevents deletion. 2) With your consent, where required to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any way to its collection and the processing is carried out by automated systems.

You have the right to request that any of your personal data be transferred to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to contest data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This does not apply where there is a compelling legal basis to continue processing, such as to defend against or exercise legal claims. In such circumstances, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This will not affect any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 sets out the circumstances in which your personal data rights may be limited under European Union or Member State law.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the overall volume of requests and the nature and complexity of your request. If this is required, we will notify you of any extension to the deadline within one month of receiving your request.

Requested information will be provided to you electronically free of charge, unless doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request that is deemed vexatious, excessive or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the individual making a request for personal data, for data protection and security purposes.